Frequently Asked Questions

  • Check-in begins at 3:00PM. If you require a later arrival, please contact us in advance to let us know!

  • Check-out is at 11:00AM.

  • Late check-out requests are subject to availability and must be approved by management. Please call us at 613-525-2362 to request late check-out.

  • Yes! Guests can conveniently book online through our website. If you prefer, you may also call us directly to make a reservation.

  • We offer Queen Rooms, Double Rooms, and spacious Two-Bedroom Suites to accommodate couples, families, and larger groups.

  • Yes, complimentary on-site parking is available for registered guests.

  • Yes, complimentary Wi-Fi is available throughout the property.

  • Please contact us directly regarding our current pet policy.

  • Yes, all guest rooms are non-smoking.

  • White Rock Motel is a non-smoking property. Smoking, vaping, or the use of any cannabis products is not permitted inside guest rooms or indoor common areas.

    A cleaning and deodorizing fee of $125 will be charged to any guest found smoking or vaping in a non-smoking room. Additional charges may apply if excessive cleaning, repairs, or room downtime is required.

  • Reservations are fully refundable. Cancel for free until 48 hours before the arrival date at 12:00 AM local time.

    After the free cancellation window ends, the following fee schedule applies:
    If you cancel up to 48 hours before arrival, you will not be charged for the total reservation amount.

    If you cancel 24 hours before arrival, you will be charged 25% of the booking total.


    No-Shows will be charged 100% of the booking total.

  • You can reach us by phone, email, or through our website's contact form. We'd be happy to answer any questions about your stay.

  • Each room is designed to provide a comfortable and convenient stay.

    Amenities include complimentary Wi-Fi, air conditioning, a flat-screen TV , a mini fridge, a coffee maker, and complimentary on-site parking.

    Amenities may vary slightly by room type. If you have specific requirements, please contact us before booking, and we'll be happy to assist!